Effective Date: March 15,2026
Last Updated: May 05, 2026
Nestovo Limited respects your privacy and is committed to protecting personal data in accordance with the Data Protection Act, 2020 (Jamaica) and applicable laws.
This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you access or use the Nestovo platform.
By accessing or using the platform, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable laws.
1. PLATFORM ROLE
Nestovo operates as a technology platform and marketplace intermediary.
Nestovo does not own, manage, operate, or control properties, products, or services listed on the platform and processes personal data only for lawful platform, business, and compliance purposes.
2. PERSONAL DATA COLLECTED
Nestovo may collect and process the following categories of personal data:
• full name
• email address
• telephone number
• username and account credentials
• booking, transaction, referral, and payout information
• payment-related information processed via third-party payment providers
• identification or verification information where required for compliance or fraud prevention
• IP address, device identifiers, browser type, and usage data
Nestovo does not intentionally collect sensitive personal data unless required by law or necessary for platform safeguards.
3. HOW PERSONAL DATA IS COLLECTED
Personal data is collected when you:
• register or manage an account
• make or receive a booking or transaction
• list properties or participate as an affiliate
• communicate with support
• submit disputes, complaints, or requests
• interact with the platform or its features
4. PURPOSES OF PROCESSING
Personal data is processed for the following purposes:
• operating, maintaining, and improving the platform
• facilitating bookings, transactions, payouts, and referrals
• fraud prevention, security, and risk management
• account verification, fraud investigations, security monitoring, and enforcement of platform policies and agreements
• dispute handling and resolution
• customer support and communications
• analytics, performance monitoring, and platform optimization
• developing new features, products, and services
• marketing, promotions, and platform communications
• displaying relevant content, offers, featured listings, or advertisements within the platform
• compliance with legal and regulatory obligations
Nestovo does not sell personal data.
5. LEGAL BASIS FOR PROCESSING
Personal data is processed based on one or more of the following legal grounds:
• user consent
• performance of a contract
• compliance with legal obligations
• legitimate business interests, including platform improvement, security, and growth
6. DISCLOSURE OF PERSONAL DATA
Personal data may be disclosed to:
• payment processors and financial institutions
• technology, hosting, analytics, and security service providers
• professional advisers where necessary
• regulators or law enforcement authorities where required by law
Nestovo does not permit third parties to use personal data for their own independent marketing purposes without user consent.
7. INTERNATIONAL DATA TRANSFERS
Some service providers may process personal data outside Jamaica.
Where this occurs, Nestovo takes reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.
8. DATA RETENTION
Personal data is retained only for as long as necessary to:
• provide platform services
• meet operational and business needs
• comply with legal, tax, and regulatory obligations
• resolve disputes and enforce agreements
Data may be retained longer where required or permitted by law.
9. DATA SECURITY
Nestovo implements reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
No system is completely secure, and Nestovo does not guarantee absolute security of personal data.
10. USER RIGHTS
Subject to applicable law, users may request:
• access to personal data
• correction of inaccurate or incomplete data
• deletion of personal data where legally permitted
Requests may be subject to identity verification and legal limitations.
11. COOKIES AND TRACKING TECHNOLOGIES
The platform may use cookies and similar technologies to:
• operate and secure the platform
• remember user preferences
• analyze usage and performance
• improve user experience
Users may manage cookies through browser settings. Disabling cookies may affect platform functionality.
12. MARKETING, COMMUNICATIONS, AND ADVERTISING
Nestovo may use personal data to:
• send service-related messages and notifications
• communicate platform updates and announcements
• deliver promotional or marketing communications
• display advertisements, sponsored content, or featured listings within the platform
Marketing communications may be delivered via email, in-platform notifications, or other lawful channels.
Users may opt out of non-essential marketing communications at any time using unsubscribe mechanisms or account settings.
13. AGGREGATED AND ANONYMISED DATA
Nestovo may use aggregated or anonymised data for:
• analytics and reporting
• usage trends and insights
• strategic planning and business development
Such data does not identify individual users.
14. THIRD-PARTY LINKS
The platform may contain links to third-party websites or services.
Nestovo is not responsible for the privacy practices or content of third parties.
15. CHANGES TO THIS POLICY
Nestovo may update this Privacy Policy at any time.
Continued use of the platform constitutes acceptance of the updated Policy.
16. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of Jamaica.
17. CONTACT
Questions or requests regarding privacy may be submitted through official Nestovo support channels.